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Frequently Asked Questions
Will the straightener turn off automatically if left on by mistake?
Yes, the straightener is equipped with an automatic shut-off feature that activates after a period of inactivity to ensure safety.
What is the expected delivery time?
The delivery time depends on the country you reside in. During checkout, you'll see an estimated delivery time based on your location. If we have a warehouse in your country, delivery can be as fast as 1 business day. In countries where we don’t have a warehouse, the delivery may take up to 2 business days.
What is the maximum return period?
You can return the product within 30 days of receipt for a full refund, provided it meets our return conditions.
Why does the airflow change when the appliance is opened or closed?
When the arms are closed, the airflow is maximized. This allows you to use the device as a hairdryer when no hair is between the arms. When hair is placed between the closed arms, the airflow is optimized for straightening.
Can I use my straightener in countries with different voltage levels?
Yes, the straightener is compatible with various voltage levels, making it suitable for use in different countries. Always verify the voltage range before use.
How frequently should the filter be cleaned?
We recommend cleaning the filter every 1 to 3 months, depending on usage, to maintain optimal performance.
Is it necessary to clean the straightener regularly?
Yes, regular cleaning is important to ensure the straightener works efficiently and to prolong its lifespan. Follow the manufacturer’s cleaning instructions.
Do I still need to use a hairdryer before the Doluci styler?
No, theDolucistyler is designedto dry andstyleyour hair simultaneously, sothere’s no needtouse a hairdryer beforehand.
Is it okay to apply styling products to my hair before using the Doluci styler?
Yes, you can apply styling products before using the Doluci styler. Just ensure that the products are suitable for use with heated styling tools.